A tech support is recommended to initially set up the environment to your preferences in detail and manage the active directory of case managers (until the integration with EACAT takes place).
However, it is necessary to have the person/s you designate for the management of communications or complaints.
Communication from the person responsible for the Internal Information System
According to article 8 of Law 2/2023, the person responsible for the internal information system must notify the Anti-Fraud Office of Catalonia: